|||A masterfully crafted synthesis of experience, workshops, interviews and case studies, this book is an invaluable contribution to the governance of continual configuration management improvement. It also accurately references IT service management processes.-
Configuration management is the tracking, recording and monitoring of the elements of a business IT system and any changes and developments. This book provides invaluable advice and real-life examples for IT professionals who are implementing configuration management and also for technology-savvy business managers who need to use automated business services. The revised edition is updated to reflect latest IT service management practice.
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You easily download any file type for your device.Configuration Management: Expert guidance for IT service managers and practitioners | Shirley Lacy, David Norfolk. Just read it with an open mind because none of us really know.