||0 of 0 people found the following review helpful.| An Excellent Collection of Best Business Practices|By C. S. Lee|After getting past the sales and marketing pitches, the book began to provide a number of interesting examples of Best Business Practices. I would have liked to have seen more Best Practices provided. I was extremely disappointed with the blatant sales and marketing that was thrown in.|3 of 3 people found the f|From Library Journal|The authors are consultants with the Arthur Anderson Company and share here a summary of the findings from Anderson's massive Global Best Practices Database. Narrated expertly by Cotter Smith, their study offers learning from thousands of b
Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.
What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business?
Thanks to over six years of ongoing research and an investment of $30 million, Arthur Andersen has created i...
[PDF.eh26] Best Practices: Building Your Business with Customer-Focused Solut Rating: 4.76 (504 Votes)
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