||64 of 66 people found the following review helpful.| I am less enthusiastic.|By Kyle E. Kneisl|I'm less enthusiastic than the other reviewers.
I mean, I really have to laugh on some level. The difficult people I deal with would brush this kind of stuff aside with an effortless swish of the finger. The book curates a number of really very basic ideas that we'd all be familiar with in any case (e.g., using "I" phras||
"Her [the author's] book offers readers great tips for handling difficult personalities using specific verbal and nonverbal communication in combination with a five-step conflict-resolution formula." -
Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant—there’s no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success. With Powerful Phrases for Dealing with Difficult People, anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy s...
[PDF.rk80] Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities Rating: 3.90 (563 Votes)
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